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Privacy Policy  for Penrith Photographer Richard Willett

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Privacy Policy

Last updated: September 16, 2026

 

Website: www.penrithphotographer.com ("Website")

 

Business Name / Operator: Penrith Photographer ("we", "us", or "our")

 

1. Overview

We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and relevant state legislation in New South Wales (NSW), including the Surveillance Devices Act 2007 (NSW) and the State Records Act 1998 (NSW) where applicable.

 

By accessing our Website, booking our photography services, or submitting information through our online forms, you consent to the practices described in this Privacy Policy.

 

2. Personal Information We Collect

We collect personal information that is reasonably necessary to provide our photography services and manage client relationships. This includes:

 

  • Contact Information: Full name, email address, phone number, physical address, and billing details.

     

  • Event Details: Locations, dates, times, family/guest names, and preferences related to your shoot or event.

     

  • Visual Data & Photographs: Photographic images, video footage, and visual media collected during photography sessions or events.

     

  • Technical & Website Usage Data: IP addresses, browser types, device information, and activity on our Website via cookies and analytics software.

     

3. How We Collect Personal Information

We collect personal information through direct interaction, online tools, and photography sessions:

 

  1. Direct Submissions: When you fill out contact forms, book a session, sign contract agreements, or communicate with us via email, telephone, or social media.

     

  2. Photography Sessions: When capturing photographs or videos at your scheduled shoot, portrait session, or event.

     

  3. Automated Technologies: When you interact with www.penrithphotographer.com, we may collect data using cookies, web beacons, and Google Analytics to improve website functionality.

     

4. Purpose of Collection, Use, and Disclosure

We collect, hold, use, and disclose your personal information for the following primary purposes:

 

  • Delivering professional photography services, photo editing, print fulfillment, and digital gallery delivery.

     

  • Processing invoices, deposits, and payments.

     

  • Responding to queries and communicating schedule changes or order status updates.

     

  • Sending promotional communications, newsletter updates, or seasonal offers (you may opt out at any time).

     

  • Complying with our legal, accounting, and insurance obligations in NSW and Australia.

     

5. Use of Images and Portfolio Display (NSW Consent)

Photographs and video footage captured during sessions constitute personal information under Australian law.

 

  • Public & Portfolio Use: We will only publish, display, or share images of clients (including on our Website, social media, marketing materials, or entry into competitions) with prior express or contractual consent (e.g., as outlined in your photography service agreement/model release).

     

  • Minors (Under 18s): We strictly adhere to child protection laws. Images of children under the age of 18 are captured and published only with explicit written consent from a parent or legal guardian.

     

  • Private Galleries: Password-protected online client galleries are restricted to you and individuals with whom you share the access link.

     

6. Disclosure of Information to Third Parties

We do not sell, rent, or trade your personal information. We may disclose personal information to trusted third-party service providers who assist us in operating our business, under strict confidentiality terms:

 

  • Cloud Storage & Software Providers: Gallery hosting platforms (e.g., Pixieset, ShootProof), cloud storage services, and client management platforms.

     

  • Payment Processors: Secure merchant platforms (e.g., Stripe, PayPal, or Australian banking institutions) for processing payments.

     

  • Print Labs & Suppliers: Professional photo laboratories for print, canvas, or photo album production.

     

  • Legal Requirements: When required by law, court order, or law enforcement under Commonwealth or NSW legislation.

     

Some software providers (such as cloud servers) may host data overseas. We take reasonable steps to ensure that offshore service providers adhere to security standards consistent with the APPs.

 

7. Storage and Data Security

We implement reasonable physical, technical, and managerial safeguards to protect your personal information from loss, misuse, unauthorized access, alteration, or disclosure.

 

  • Digital data is secured using encryption, secure servers, and strong access controls.

     

  • High-resolution RAW and edited images are stored securely on local backups and secure cloud environments.

     

  • When personal information is no longer needed, we take reasonable steps to securely destroy or de-identify it.

     

8. Cookies and Web Analytics

Our Website uses "cookies" to enhance user experience, track site traffic, and analyze visitor trends. You can disable cookies through your web browser settings; however, doing so may restrict certain interactive features on our Website.

 

9. Accessing and Correcting Your Information

Under Australian privacy law, you have the right to request access to the personal information we hold about you and request corrections if it is inaccurate, out-of-date, incomplete, or misleading.

 

To request access or corrections, please contact our Privacy Officer using the details below. We will respond within a reasonable timeframe (typically within 30 days). Access to your information is free of charge, though a nominal administrative fee may apply for hard-copy reproduction requests.

 

10. Complaints & Contact Information

If you have questions, concerns, or wish to lodge a complaint regarding how we handle your personal information or a potential privacy breach, please contact us:

 

We investigate all complaints promptly. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC):

 

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